Global Director - IROC (Integrated and Remote Operations Centres)
Hatch
Mark joined Hatch as the Regional Director for Digital in South America in mid-2020, where was responsible for introducing and growing the Hatch Digital capability in the region. Recently he assumed the new role of Global Director - IROC. He possesses a wealth of knowledge related to digital transformation and integrated operations based on 20 years of mining experience and 5 years in an innovative Silicon Valley startup. Prior to joining Hatch, Mark led the digital transformation strategy for MMG culminating in leading the Feasibility Study of the Integrated Remote Operations Center of MMG Las Bambas in Peru. After this, he joined Global IO / Deloitte where he supported various mining operations to develop integrated and remote operation strategies. Mark is passionate about driving operational improvement, leveraging technology, and ensuring that companies get the maximum sustainable value from investment; implementing solutions focused on the right people, change management, and technology.
Maximising Value from Integrated and Remote Operations
Integrated and Remote Operations Centers (IROC) can take many forms, depending on the needs of the organization. When designing and implementing an IROC capability, it is important to understand the underlying business drivers and ensure that the IROC is designed to effectively to address those specific drivers. This is relevant at all phases of the project – strategy development, conceptual design, detailed engineering, though to commissioning. It is also important to consider multiple dimensions through the project lifecycle including – operating model design, organizational design, cultural transformation along with design of the facilities, IT / OT systems, and digital tools. This presentation will describe how taking a holistic approach to design will maximize the return-on-investment from an IROC implementation.